Klaim99 believes gambling should be fun entertainment — not a burden. We provide the tools and resources you need to stay in control at all times.
"We care for you not just as a player — but as a person we truly respect."
Control in Your Hands
Every klaim99 member has full access to these tools directly from their account — no extra charges, no red tape.
Set the maximum amount you can deposit per day, week, or month. Once the limit is reached, our system will automatically block additional deposits — helping you stay within your self-set budget.
Set a time limit for each gaming session. When the time is up, the platform will remind you and offer the option to take a break. This control helps you maintain a healthy balance between playing and daily life.
Need a short break? Activate cool-off mode for 24 hours, 48 hours, or 7 days. During this period, your account remains active but you will not be able to log in or place any bets.
Choose to exclude yourself from the klaim99 platform for 30 days, 90 days, 180 days, or permanently. While an exclusion is active, you will not receive any promotional communications from us.
Access a full report of your wagering activity including deposits, withdrawals, wins, and losses. This transparency helps you make smarter decisions based on real data.
Our support team is trained to provide initial guidance and refer you to professional counselling services if needed — with no judgement or bias.
Recognise the Signs
Recognising early warning signs is the most important first step. If you or a loved one shows any of the following signs, it is time to seek help.
Know Yourself
Answer these questions honestly. If more than three answers are "yes", we recommend you contact our support team.
Simple Steps
Activating self-control tools on klaim99 only takes a few simple steps. You can do it at any time, day or night.
Log in to your klaim99 account using your registered username and password. Make sure you are using your personal device.
Click the profile icon at the top right, then select "Account Settings" or "Responsible Gaming" from the menu.
Choose the control tool you want — whether a deposit limit, time limit, temporary cool-off, or self-exclusion — and set an appropriate value.
Confirm your selection. Reduced limits take effect immediately. Increased limits go through a 24-hour review period for added protection.
Available Limits
All of the following control tools are available directly in your account without needing to contact support.
Responsible gaming refers to a set of values, practices, and tools designed to ensure that gambling remains an enjoyable entertainment activity — not a source of stress, debt, or personal problems. At klaim99, we take this responsibility seriously as a core part of our platform identity, not merely a licensing requirement to fulfil on paper.
We believe every player deserves to enjoy gaming in a safe, transparent, and supportive environment. That is why we continuously invest in easy-to-use self-control tools, early problem gambling detection systems, and comprehensive support staff training.
Since the platform launched, klaim99 has taken a proactive approach to player protection. This means we do not wait for members to come to us with problems — instead, our system actively monitors gameplay patterns and sends early alerts to members who may be showing signs of problem gambling.
Our support team receives specialised training in detecting and handling problem gambling cases. They are trained to communicate with empathy, listen without judgement, and connect members with appropriate support resources — whether within the platform or through external specialist organisations.
Klaim99 strictly enforces an 18 and above age policy. Our identity verification (KYC) process ensures every member meets the required age limit before they are permitted to make any deposit or participate in any game.
We recommend that parents and guardians use parental control software on devices shared with children to prevent them from accessing gambling platforms. If you suspect any minor is using a klaim99 account, please report it to our support team immediately.
Here are some practical tips we share with all klaim99 members to ensure your gaming experience stays positive:
If you or someone you know needs deeper support regarding problem gambling, the klaim99 team can help connect you with appropriate support resources. We understand that asking for help takes courage, and we are here to make that first step easier for you.
Please never feel embarrassed or hesitant to speak with our team. All conversations are completely confidential, and nothing shared will negatively affect your account or services. Our only goal is to ensure your well-being.
FAQ
Join the klaim99 community that puts player wellbeing first. Register today and enjoy a fun gaming experience with complete peace of mind.